Shipping Policies

We accept worldwide delivery.

 

DOMESTIC SHIPPING

All domestic orders are shipped via SICEPAT (www.sicepat.com)

 

INTERNATIONAL SHIPPING

All international orders are shipped via JNE International (www.jne.co.id)

Deliveries to countries outside Indonesia are shipped on a DDU (Delivered Duty Unpaid). We can not guarantee the cost of fees upon delivery.

 

SHIPPING PROCESS

It will take 1-2 business days (Monday – Friday) to process your order after the payment confirmation. The item(s) will be checked and packaged carefully to ensure they are in excellent condition. We are not responsible for the lost item when in delivery, or caused by the misspelled and/or incomplete shipping address provided by you. We do not ship on Saturday, Sunday, and public holidays.

 

Estimated Shipping Time

 

Domestic

Jabodetabek 1-2 days
Outside Jabodetabek 3-6 days


International

Contact us for information regarding shipping time

 

(*) For any delay in shipping time, please check the tracking number that we provided. If you have any questions, email us at hello@josephineanni.com

 

TRACKING

A shipping confirmation is emailed to you as soon as your purchase has been shipped. We provide tracking numbers contained within the shipment notification email when your order leaves our warehouse.

 

SHIPPING FEE

Shipping fees will be calculated automatically upon check out. Please note that the shipping cost will be charged based on the total weight of your order. The weight of every item is listed on the product detail.